Welcome to sweetnywellness.com. We operate this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”), to provide you with a curated and premium shopping experience. The Services are powered by Shopify, which enables us to deliver our offerings efficiently.
This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase through our Services. If there is a conflict between this Privacy Policy and our Terms of Service, this Privacy Policy will govern matters related to your personal information.
Personal Information We Collect
“Personal information” refers to information that can identify you or be reasonably linked to you. We may collect the following:
- • Contact details (name, address, email, phone number)
- • Financial information (payment details, transaction data)
- • Account information (username, password, preferences)
- • Transaction history (items viewed, purchased, returned, or exchanged)
- • Communications with us (support inquiries, feedback)
- • Device information (IP address, browser, network details)
- • Usage information (how you navigate and interact with our Services)
How We Collect Information
- • Directly from you when you use or interact with our Services
- • Automatically through cookies, analytics, and other tracking technologies
- • From third-party service providers who assist us in delivering our Services
- • From partners or other trusted third parties
How We Use Your Information
- • Provide & Improve Services: Process orders, manage your account, recommend products, and enhance your shopping experience.
- • Marketing: Send promotional communications and personalized ads based on your activity.
- • Security: Authenticate accounts, prevent fraud, and maintain a secure shopping environment.
- • Customer Support: Respond to inquiries and maintain our relationship with you.
- • Legal Compliance: Fulfill legal obligations and protect our rights and the rights of others.
How We Share Your Information
- • With Shopify, vendors, and service providers (e.g., payment processing, fulfillment, analytics)
- • With marketing partners to deliver personalized promotions and advertisements
- • With affiliates or within our corporate group
- • In connection with business transactions (e.g., mergers, legal obligations)
- • With your consent or direction (e.g., social media integrations, shipping services)
Relationship with Shopify
The Services are hosted by Shopify. Shopify may process your personal information to provide and improve the Services and for certain enhanced features. For more information, see Shopify Privacy Policy.
Third-Party Links
Our Services may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review third-party policies when visiting external sites.
Children’s Privacy
The Services are not intended for children under the age of majority. We do not knowingly collect personal information from children. Parents or guardians may request deletion of their child’s information by contacting us.
Security & Retention
We implement appropriate security measures, but cannot guarantee absolute protection. We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
Your Rights
- • Access or correct your personal information
- • Request deletion of your personal information
- • Receive a copy of your personal data or transfer it to a third party
- • Opt out of targeted advertising or the sale/share of personal data
- • Manage communication preferences, including unsubscribing from marketing emails
You may exercise these rights by contacting us at the details below or via Shopify’s privacy portal: https://privacy.shopify.com/en.
International Transfers
Your information may be transferred and processed outside your country. For transfers from the EEA or UK, we rely on recognized safeguards such as Standard Contractual Clauses.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will post the revised version on our website and update the “Last Updated” date.
Contact Us
If you have questions or wish to exercise your privacy rights, please contact us at:
sweetnywellness@gmail.com
74 Rue des Roseaux, Blainville, QC, J7C 0E4, Canada
438-402-7319
