FAQ

We want every piece to feel like it was made for you. Check our Size Guide on each product page for detailed measurements. Need extra help? Reach out to us at support@sweetnywellness.com — we’ll guide you every step of the way.

We aim to get your items to you as quickly as possible:
• Standard Shipping: 3–7 business days (Canada)
• International Shipping: 7–14 business days
You’ll receive a tracking number as soon as your order ships.

If you need to adjust your order, please contact us within 24 hours at support@sweetnywellness.com. Once an order has shipped, changes or cancellations aren’t possible.

We want you to love your SweetNYWellness pieces. If you’re not completely satisfied, items can be returned or exchanged within 30 days of receipt.

• Items must be unworn, unwashed, and in original condition.
• For guidance, visit our Returns & Exchanges page or email support@sweetnywellness.com.

When you join the Sweet Circle, you’ll earn points for every purchase, early access to new collections, birthday surprises, and members-only perks. It’s free, easy to join, and our way of celebrating your wellness journey.

Yes! SweetNYWellness ships worldwide. Shipping times and rates vary by location — details are available at checkout.

We love hearing from our community! Whether it’s a question, feedback, or just to say hi:
📧 support@sweetnywellness.com
Our team responds within 1–2 business days.

To keep your pieces feeling and looking their best:
• Wash inside out in cold water
• Avoid bleach or fabric softeners
• Air dry or tumble dry low
• Do not iron directly on prints or elastic

We are committed to ethical and responsible production. Our fabrics are thoughtfully sourced, and we prioritize quality, longevity, and minimal environmental impact.

Absolutely! We love celebrating our community. Tag us on social media or email your story to support@sweetnywellness.com — you might be featured on our site or social channels!